Privacy Policy

Last updated: January 2025

Golden Prints & Trading ("we", "us", "our") is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our website and services.

Information We Collect

• Account information — name, email address, phone number, company name
• Order information — delivery address, order history, artwork files
• Payment information — we do not store card details; bank transfer references only
• Usage data — pages visited, browser type, IP address (via standard server logs)

How We Use Your Information

• To process and fulfil your orders
• To send order status notifications
• To respond to your enquiries and support requests
• To improve our website and services
• To send promotional communications (only with your consent)

Data Sharing

We do not sell or rent your personal data to third parties. We may share data with delivery partners solely for the purpose of fulfilling your order.

Data Retention

We retain your order records for 7 years as required by Malaysian tax law. Account data is retained until you request deletion.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing goldendigital88@gmail.com.

Cookies

We use essential cookies only (session management, cart persistence). No third-party tracking cookies are used without your consent.

Contact

For privacy-related enquiries, contact us at goldendigital88@gmail.com or 017-272 7137.